Privacy Policy
uno1bet Philippines

1. Introduction

uno1bet ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of all users ("Player", "User", "you") who access and use the uno1bet platform at uno1bet.vip. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It also reflects our obligations under PAGCOR's regulatory framework for licensed online gaming operators.

By registering an account on uno1bet, accessing the platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the uno1bet platform.

This Policy should be read together with our Terms & Conditions, which govern your overall use of the uno1bet platform.

2. Personal Data We Collect

uno1bet collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:

2.1 Identity and Contact Information

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)

2.2 Financial Information

• GCash account number or registered mobile number
• PayMaya / Maya account details
• Philippine bank account details (account name, account number, bank name)
• Debit card details (card number, expiry date — stored in tokenised form only)
• Transaction history, including deposits, withdrawals, and wager records

2.3 Account and Activity Data

• Username and encrypted password
• Account registration date and history
• Login timestamps and session duration
• Betting history, game preferences, and platform activity logs
• Bonus and promotion usage records
• Responsible gaming settings (deposit limits, self-exclusion status)

2.4 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Referring URL and pages visited on the platform

2.5 Communications Data

• Records of communications with our customer support team (live chat transcripts, email correspondence)
• Feedback, complaints, and dispute records

3. How We Collect Your Data

uno1bet collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud detection data from security partners; payment data from GCash, PayMaya, and banking partners as part of transaction processing.
• Regulatory sources: Information received from PAGCOR, the AMLC, or other Philippine regulatory bodies in connection with our compliance obligations.

4. Purpose of Processing

uno1bet processes your personal data for the following purposes:

uno1bet will not process your personal data for purposes incompatible with those listed above without your prior consent, unless required by law.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, uno1bet processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account management, payment processing, and customer support.
• Legal obligation: Processing required to comply with Philippine law, including AML regulations, PAGCOR licensing requirements, and tax obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Sharing Your Personal Data

uno1bet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and security partners: Services that help us detect and prevent fraudulent activity on the platform.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law or regulatory directive.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers engaged to operate the uno1bet platform, subject to strict data processing agreements.
• Professional advisers: Legal, accounting, and auditing firms, where necessary for the conduct of our business.

All third parties with whom we share personal data are required to maintain appropriate security measures and to process your data only for the specified purpose and in accordance with applicable Philippine privacy law.

7. Data Retention

uno1bet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR requirements and Philippine AML regulations.
• Financial and transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and PAGCOR regulations.
• KYC and identity documents: Retained for the duration of your account and for five (5) years after account closure.
• Communications and support records: Retained for three (3) years from the date of the communication.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.
• Marketing consent records: Retained for the duration of your consent and for three (3) years following withdrawal of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted, anonymised, or disposed of in accordance with NPC-approved disposal methods. Where data is anonymised, it may be retained indefinitely for analytical purposes.

8. Data Security

uno1bet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the uno1bet platform is protected using SSL/TLS encryption. Sensitive data at rest, including financial information and passwords, is stored in encrypted form.
• Access controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Password security: Account passwords are stored using industry-standard hashing algorithms. uno1bet staff cannot view your password in plain text.
• Fraud monitoring: Automated systems monitor platform activity for suspicious behaviour, unauthorised access attempts, and potential fraud in real time.
• Regular security assessments: We conduct periodic security reviews and vulnerability assessments of our platform and infrastructure.
• Incident response: In the event of a personal data breach, uno1bet will notify affected users and the National Privacy Commission in accordance with the DPA's breach notification requirements.

9. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by uno1bet:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified requests within fifteen (15) business days, in accordance with the DPA's requirements.

Please note that certain rights may be limited where processing is required for compliance with legal obligations, regulatory requirements, or the establishment, exercise, or defence of legal claims.

10. Cookies and Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device when you visit the uno1bet platform. They help us recognise your device, remember your preferences, and improve your experience on the platform. We also use similar technologies such as web beacons and session tokens.

10.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function. These include session authentication tokens and security cookies. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits. Disabling these may affect platform functionality.
• Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats.

10.3 Managing Cookies

You can manage non-essential cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of the uno1bet platform. Strictly necessary cookies cannot be disabled as they are essential for platform operation.

11. Minors and Age Restriction

The uno1bet platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The minimum age for casino-style gambling in the Philippines is 21 years, as prescribed under applicable Philippine law and PAGCOR regulations.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the uno1bet platform, please contact us immediately using the details in Section 13.

12. Changes to This Privacy Policy

uno1bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via their registered email address or through an in-platform notification.

Your continued use of the uno1bet platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

13. Contact Us & Data Protection Officer

uno1bet has appointed a Data Protection Officer ("DPO") in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our DPO through the following channels:

For privacy-related inquiries, please reach us at:

[email protected]

For general support inquiries, our team is available 24/7 via live chat from within your account dashboard. You may also reach general support at:

[email protected]

If you are not satisfied with our response to your privacy inquiry, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and its complaint procedures is available through official Philippine government channels.

This Privacy Policy was last updated in 2026 and applies to all users of the uno1bet platform operating in the Philippines.