PLAYER PROTECTION · PAGCOR COMPLIANT

Responsible Gaming
at uno1bet

At uno1bet, we believe that gaming should always be fun — never a source of stress, financial strain, or harm. We're committed to giving every Filipino player the tools, information, and support they need to stay in control and play responsibly.

⚠️ "Gambling is addictive. Know when to stop."

🔞 21+ ONLY
PAGCOR REGULATED SELF-EXCLUSION AVAILABLE
🛡️
PLAY SAFE

Gaming Should Be Entertainment, Not Escape

For most players, online gaming on uno1bet is exactly what it's meant to be — a fun way to spend time, enjoy the thrill of sports betting, or try your luck on slots and bingo. But we also know that for some people, gambling can become a problem. That's something we take seriously.

uno1bet operates under PAGCOR's regulatory framework, which includes strict responsible gaming requirements. We don't just follow these rules because we have to — we genuinely believe that a safer gaming environment is better for everyone. Players who stay in control enjoy the platform longer, and that's good for the whole community.

Whether you're a casual bettor in Manila placing a small wager on the PBA, or a regular player in Cebu who enjoys live casino games, the responsible gaming tools on uno1bet are here for you. Use them. They're free, they're easy to set up, and they can make a real difference.

💡 Remember: Gambling is a form of entertainment, not a way to make money or solve financial problems. Always set a budget before you play and stick to it — win or lose.

QUICK FACTS: RESPONSIBLE GAMING AT UNO1BET

Minimum age is 21 years old — strictly enforced through identity verification for all accounts.

Deposit limits, loss limits, and session time limits are available to all registered players at no cost.

Self-exclusion is available for periods ranging from 30 days to permanent — your choice, no questions asked.

Our support team is trained to recognise signs of problem gambling and can connect you with help resources.

uno1bet complies with all PAGCOR responsible gaming directives and undergoes regular compliance reviews.


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21+
MINIMUM AGE REQUIREMENT

Under Philippine law and PAGCOR regulations, the minimum legal age for casino-style gambling is 21 years old. No exceptions.

Strictly 21 and Above

uno1bet enforces a strict 21+ age policy across all games and betting activities on the platform. This isn't just a checkbox — it's a legal requirement under Philippine law and a core part of our commitment to player protection.

Every new account on uno1bet goes through an identity verification process. You'll be asked to provide a valid government-issued ID — such as a PhilSys National ID, passport, or driver's licence — to confirm your age and identity before you can deposit or play. Accounts that cannot be verified as 21+ will not be approved.

If you're a parent or guardian and you're concerned that a minor may have accessed the uno1bet platform, please contact our support team immediately. We take these reports seriously and will investigate promptly.

⚠️ Providing false information about your age to access the uno1bet platform is a serious breach of our Terms & Conditions and may constitute a criminal offence under Philippine law. Any account found to belong to a minor will be immediately closed and all funds forfeited.


Stay in Control with uno1bet's Gaming Tools

These tools are built into your uno1bet account. They're free, easy to use, and designed to help you keep gaming fun and within your limits.

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your uno1bet account. Once you hit your limit, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it requires a 24-hour cooling-off period.

Loss Limits

Define the maximum amount you're comfortable losing in a given period. When your loss limit is reached, uno1bet will automatically prevent further wagering until the limit period resets. A practical tool for players who want a hard financial safety net.

Session Time Limits

Set a maximum session duration so the platform reminds you — or automatically logs you out — when you've been playing for too long. Useful for players who lose track of time during live casino sessions or extended slot play.

Cool-Off Period

Need a short break? A cool-off period temporarily suspends your account for a set number of days — from 1 day up to 6 weeks. During this time, you cannot log in, deposit, or place bets. Your account and balance are preserved for when you return.

Self-Exclusion

For players who need a longer or permanent break, self-exclusion closes your account for a minimum of 30 days, 6 months, 1 year, or permanently. During self-exclusion, all marketing communications are also stopped. Contact support to activate this at any time.

Marketing Opt-Out

You can opt out of all promotional emails, SMS notifications, and bonus offers at any time from your account settings. Removing the temptation of promotions is a simple but effective step for players managing their gaming habits.


How to Set Up Self-Exclusion on uno1bet

Activating self-exclusion on uno1bet is straightforward. You don't need to explain yourself or justify your decision — our team will process your request without question and with full respect for your privacy.

1
Log In to Your Account

Access your uno1bet account using your registered credentials. If you're having trouble logging in, contact our 24/7 support team directly.

2
Go to Responsible Gaming Settings

Navigate to your account settings and select the "Responsible Gaming" section. All player protection tools are grouped here for easy access.

3
Choose Your Exclusion Period

Select from 30 days, 6 months, 1 year, or permanent self-exclusion. Think carefully — once activated, self-exclusion cannot be reversed before the period ends.

4
Confirm and Done

Confirm your selection. Your account will be suspended immediately and all marketing communications will stop. You'll receive a confirmation email at your registered address.

💡 You can also request self-exclusion by contacting our support team directly at [email protected] — no need to log in. We'll process your request within 24 hours.

Is Gambling Becoming a Problem?

Problem gambling can affect anyone — regardless of income, background, or how long you've been playing. The earlier you recognise the signs, the easier it is to get back in control. Ask yourself honestly:

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Do you spend more money on gambling than you originally planned?

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Do you chase losses — betting more to try to win back money you've lost?

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Do you feel restless, irritable, or anxious when you're not gambling?

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Have you borrowed money or sold belongings to fund gambling?

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Has gambling caused problems with your family, work, or finances?

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Do you hide your gambling activity from people close to you?

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Do you gamble to escape stress, loneliness, or other problems in your life?

If you answered yes to two or more of these questions, it may be time to take a break and speak to someone. Use uno1bet's self-exclusion tools or reach out to a support organisation. There is no shame in asking for help.


uno1bet's Responsible Gaming Principles

Responsible gaming isn't a side feature at uno1bet — it's woven into how the platform is built and operated every day.

01
Transparency First

All odds, house edges, and game return-to-player (RTP) rates are clearly disclosed. No hidden mechanics, no misleading promotions.

02
No Pressure Marketing

uno1bet does not send aggressive bonus offers or re-engagement campaigns to players who have set limits or shown signs of problem gambling.

03
Trained Support Staff

Our customer support team in the Philippines is trained to identify and sensitively handle responsible gaming concerns, 24 hours a day.

04
PAGCOR Compliance

uno1bet adheres to all PAGCOR responsible gaming directives and participates in the national self-exclusion registry where applicable.


Responsible Gaming FAQ

Got questions about how uno1bet's responsible gaming tools work? Here are the answers to the most common ones. For anything else, our support team is available 24/7.

"Gambling is addictive. Know when to stop." — PAGCOR

No. Self-exclusion on uno1bet is a firm commitment. Once activated, it cannot be reversed or shortened before the chosen period ends. This is intentional — the cooling-off period is designed to give you genuine distance from gambling. After the exclusion period expires, you may contact support to request reactivation, which includes a mandatory 24-hour reflection period before access is restored.

Yes. Your account balance is fully preserved during any self-exclusion or cool-off period. You may request a withdrawal of your remaining balance even while excluded — contact our support team and we will process it for you. Your funds are safe and accessible.

Reducing your deposit limit takes effect immediately — the moment you save the change, the lower limit applies. Increasing a deposit limit, however, requires a mandatory 24-hour waiting period before it becomes active. This asymmetry is deliberate: it's easy to tighten your limits but requires a moment of reflection before loosening them.

If you're concerned about a family member or friend who may have a gambling problem, we encourage you to reach out to our support team. While we cannot share account details due to privacy obligations, we can provide guidance on how to approach the situation and what resources are available in the Philippines. Supporting someone with a gambling problem can be difficult — you don't have to do it alone.

uno1bet complies with all PAGCOR reporting requirements, which may include participation in national self-exclusion registries and reporting of certain responsible gaming metrics. Individual player data is handled in accordance with our Privacy Policy and the Data Privacy Act of 2012. PAGCOR's responsible gaming framework is designed to protect Filipino players, and we fully support its implementation.

Tips for Keeping Gaming Fun

Simple habits that make a big difference — whether you're betting on the PBA, spinning slots, or playing live bingo on uno1bet.

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Set a Budget Before You Play

Decide how much you're comfortable spending before you open the app. Treat it like a night out — once the budget is gone, the session is over. Never gamble with money you need for rent, bills, or food.

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Take Regular Breaks

It's easy to lose track of time when you're in the middle of a live game. Set a timer on your phone, or use uno1bet's session time limit feature to remind yourself to step away and take a breather.

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Never Chase Losses

Chasing losses is one of the most common paths to problem gambling. If you've hit your loss limit for the day, accept it and log off. Tomorrow is another day — and another chance to play within your means.

🧠
Understand the Odds

Every game on uno1bet has a built-in house edge. That means over time, the house wins more than it loses. Gambling is entertainment — not a reliable income source. Play for fun, not profit.

🍺
Don't Play Under the Influence

Alcohol and gambling are a risky combination. Playing while intoxicated impairs your judgment and makes it much harder to stick to your budget or recognise when it's time to stop.

🤝
Talk to Someone

If gambling is causing stress or affecting your relationships, talk to a trusted friend, family member, or professional counsellor. Asking for help is a sign of strength — not weakness.

Ready to Play the Right Way?

uno1bet is here for the fun, the thrill, and the community — not to cause harm. Set your limits, use the tools available, and enjoy everything the platform has to offer responsibly. Filipino players aged 21 and above only.

⚠️ "Gambling is addictive. Know when to stop." — PAGCOR
🔞 21+ only. For entertainment purposes. Play within your means.